Why Are HTTPS Requests Denied on Some Mobile Phones?
Symptom
Open the browser on the mobile phone and access the protected domain name. If a page similar to Figure 1 is displayed, the HTTPS request on the mobile phone is abnormal.
Figure 1 Access failed
Causes
The uploaded certificate chain is incomplete.
Solution
Fix the issue by referring to How Do I Fix an Incomplete Certificate Chain?
Parent topic: Troubleshooting Certificate and Cipher Suite Issues
- Symptom
- Causes
- Solution