Failed to Access MRS Manager
Symptom
The MRS Manager is not accessible after a cluster is created.
Possible Cause
- MRS can be accessed from an external network only after an EIP is bound to an MRS node.
- Port 9022 is disabled. Add a security group rule to enable the port.
Procedure
- Log in to the MRS management console, locate the cluster to be accessed in the active cluster list, and click the cluster name.
- On the node information page, click the name of the node to be accessed, and choose EIPs > Bind EIP.
- On the Bind EIP page, select a NIC from the Select NIC drop-down list, select an EIP from the Select EIP list, and click OK.
- After the EIP is bound, enable port 9022 in a security group rule.
Click the Security Groups tab. Then, click Change Security Group.
You can select an existing security group, or click Create Security Group to add a security group rule to enable port 9022 for accessing through the public IP address.
- After the EIP is added, you can access MRS through https://Elastic IP address:9022/mrsmanager/. If the fault still persists, contact technical support for assistance.
Parent topic: Accessing the Web Pages
- Symptom
- Possible Cause
- Procedure