What If I Cannot Query Traces?

Background

Procedure

1. Check whether you have configured a proper query time range.

2. Check whether you have configured filters correctly. You can combine one or more filters.
   • Trace Name: Enter a trace name.
   • Trace ID: Enter a trace ID.
   • Resource Name: Enter a resource name. If the cloud resource involved in the trace does not have a resource name or the corresponding API operation does not involve the resource name parameter, leave this field empty.
   • Resource ID: Enter a resource ID. Leave this field empty if the resource has no resource ID or if resource creation failed.
   • Trace Source: Select a cloud service name from the drop-down list.
   • Resource Type: Select a resource type from the drop-down list.
   • Operator: Select one or more operators from the drop-down list.
   • Trace Status: Select normal, warning, or incident.
     • normal: The operation succeeded.
     • warning: The operation failed.
     • incident: The operation caused a fault that is more serious than the operation failure, for example, causing other faults.

3. If you still cannot query traces after the preceding steps, submit a service ticket for technical support.