What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
Symptom
On the HSS console, choose Installation & Configuration > Server Install & Config and click the Agents tab. After the agent is upgraded, the agent upgrade status is Upgrade failed. When you hover your cursor over the status, the message "File replacement failed" is displayed.
Solution
HSS agent 3.2.4 or earlier cannot be directly upgraded to the latest version. You need to manually uninstall the old agent and install the latest HSS agent. For details, see:
Parent topic: Agent
- Symptom
- Solution