Why Can't I Select a Server During Manual Vulnerability Scanning or Batch Vulnerability Fixing?

Possible Causes

• Servers that are not in the Running state
• Servers whose agent status is Offline

Solution

1. Log in to the management console.
2. Click in the upper left corner of the page, select a region, and choose Security > Host Security Service. The HSS page is displayed.
3. In the navigation pane on the left, choose Asset Management > Servers. The server management page is displayed.
4. On the Servers tab, view the server running status, agent status, and HSS version.

   Confirm related information and perform the following operations to rectify the fault:

   • Servers that are not in the Running state

     Check the server and ensure the server status is Running.

   • Servers whose agent status is Offline

     An offline agent cannot receive instructions delivered from the console. To put the agent back online, perform the operations described in How Do I Fix an Abnormal Agent?

5. In the navigation pane, choose Prediction > Vulnerabilities. Select the servers you want to manually scan or fix in batches again. If the target server can be selected, the problem has been fixed.