Why Can't I View ServiceStage Logs?
Possible reasons why logs cannot be viewed on ServiceStage are:
- ICAgent was not installed on the host you are trying to view logs on.
- User service logs were output to a non-standard location.
Solution
- If ICAgent is not installed on your host:
ServiceStage log viewing is provided by the Application Operations Management (AOM) service and requires ICAgent because it is the AOM collector running on each host to collect metrics, logs, and application performance data in real time.
For details, see Installing an ICAgent.
- If logs are output to a non-standard location:
Since log policies are user-defined, the service logs of the user program are not output to the standard output location. Perform the following steps:
Check the configured log policy and check whether service logs are output to other locations except the standard setting. For details, see Configuring a Log Policy of an Application.
Parent topic: Application O&M
- Solution