Why Is File Transfer Not Supported When I Use a Web Browser for Resource O&M?

Symptom

When you perform O&M of Linux host resources through a web browser, the File Transfer function is unavailable and a message is displayed indicating that the host does not support file transfer and the file directory cannot be viewed.

Possible Cause

The systemd-logind service of the Linux host is abnormal, affecting the SSH service. As a result, the file transfer function cannot be identified.

Solution

Check whether the SSH service is normal.
In the O&M session window, run the systemctl status sshd.service command to check the service status.
- If the following information is displayed, the systemd-logind service is abnormal. Go to 2.
```
pam_systemd sshd:session:Failed to create session :Activation of org......
```
- If other information is displayed, contact technical support.
Restart the systemd-logind service on the Linux host.
In the O&M session window, run the systemctl restart systemd-logind.service command to restart the login service.
Restart the SSH service on the Linux host.
In the O&M session window, restart the SSH service.
- CentOS 6
  service sshd restart
- CentOS 7
  systemctl restart sshd
Log out of the system, log in to the Linux host again through CBH, and open the O&M session window.

Parent topic: About File Transfer

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