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How Can I Cancel Mobile OTP Authentication If No Mobile OTP Application is Bound to My Account?

  • If no mobile OTP application has been bound to your account and you are the admin user, submit a service ticket and ask the technical support to reset the login authentication method of admin to the initial state. This will not change other system configurations.
  • If no mobile OTP application has been bound to your account and you are not the admin user, contact the admin user to cancel mobile OTP authentication.