Error Codes
Status Code | Error Code | Error Message | Description | Handling Measure |
|---|---|---|---|---|
400 | SMS.0007 | Agent error. | Agent error. | Contact technical support. |
400 | SMS.0201 | Network busy. Source server failed to connect to API Gateway. | Network busy. Source server failed to connect to API Gateway. | Check the network between the source server and the API gateway. |
400 | SMS.0202 | AK/SK authentication failed. Ensure that the AK and SK are correct. | AK/SK authentication failed. Ensure that the AK and SK are correct. | Check whether you enter the correct AK and SK of the target platform account and whether the account is frozen. |
400 | SMS.0203 | Connection from source server to API Gateway timed out. | Connection from source server to API Gateway timed out. | Check the network between the source server and the API gateway. |
400 | SMS.0204 | Insufficient permissions. Cause: {0[0]}. Obtain the required fine-grained permissions. | Insufficient permissions. Cause: {0[0]}. Obtain the required fine-grained permissions. | Obtain the required fine-grained permissions. |
400 | SMS.0205 | Incorrect system time or time zone on source server. | Incorrect system time or time zone on source server. | Change system time or time zone on source server. |
400 | SMS.0206 | Only x86 servers can be migrated. | Only x86 servers can be migrated. | Use another migration method. |
400 | SMS.0207 | KVM driver not available on source server. | KVM driver not available on source server. | Install the KVM driver. |
400 | SMS.0208 | Failed to send your service statement confirmation to SMS | Failed to send your confirmation to SMS. | Check the network between the source server and the API gateway. |
400 | SMS.0210 | Failed to create file %s on target server | Failed to create file {0[0]} on target server. | Check the network and start the migration task again. |
400 | SMS.0211 | Failed to send certificate decryption key to target server | Failed to send the certificate decryption key to the target server. | Check the network and start the migration task again. |
400 | SMS.0212 | Failed to obtain certificate decryption key. Delete the target configuration and configure the target server again | Migration failed because the source server failed to obtain certificate decryption key. | Delete the target configuration and configure the migration task again. |
400 | SMS.0301 | Incorrect proxy information. Check proxy configuration and try again. | Incorrect proxy information. Check proxy configuration and try again. | Modify the proxy information. |
400 | SMS.0302 | Failed to resolve domain name {0[0]}. | Failed to resolve domain name {0[0]}. | Check whether the domain name is reachable. |
400 | SMS.0303 | Unable to access domain name {0[0]}. | Unable to access domain name {0[0]}. | Check whether the domain name is reachable. |
400 | SMS.0401 | No project ID found. Cause: %s | No project ID found. Cause: %s | Contact technical support. |
400 | SMS.0406 | No image found. Cause: %s | No image found. Cause: %s | Contact technical support. |
400 | SMS.0407 | No target server information found. Cause: %s | No target server information found. Cause: %s | Contact technical support. |
400 | SMS.0408 | Failed to obtain details about target server %s. Cause: %s | Failed to obtain details about target server %s. Cause: %s | Contact technical support. |
400 | SMS.0409 | Failed to obtain volume information of target server %s. Cause %s | Failed to obtain volume information of target server %s. Cause %s | Contact technical support. |
400 | SMS.0410 | Failed to obtain NIC information of target server %s. Cause: %s | Failed to obtain NIC information of target server %s. Cause: %s | Contact technical support. |
400 | SMS.0411 | Disk %s does not exist. | Disk %s does not exist. | The disk has been deleted. Migrate the source server again. |
400 | SMS.0412 | Target server %s does not exist. | Target server %s does not exist. | The target server has been deleted. Migrate the source server again. |
400 | SMS.0413 | Failed to query the region where the bucket locates. Cause: %s | Failed to query the region where the bucket locates. Cause: %s | Contact technical support. |
400 | SMS.0414 | Failed to copy logs from the customer's OBS bucket to the destination bucket. Cause: %s | Failed to copy logs from the customer's OBS bucket to the destination bucket. Cause: %s | Contact technical support. |
400 | SMS.0415 | Failed to obtain the target server specifications. Cause: %s | Failed to obtain the target server specifications. Cause: %s | Contact technical support. |
400 | SMS.0416 | No VPC found. Cause: %s | No VPC discovered. Cause: %s | Contact technical support. |
400 | SMS.0417 | No security group found. Cause: %s | No security group discovered. Cause: %s | Contact technical support. |
400 | SMS.0418 | No subnet found. Cause: %s | No subnet discovered. Cause: %s | Contact technical support. |
400 | SMS.0419 | Failed to obtain the volume details of target server %s by calling the combined API. Cause: %s | Failed to obtain the volume details of target server %s by calling the combined API. Cause: %s | Contact technical support. |
400 | SMS.0420 | Failed to obtain the disk details of the target server. Cause: %s | Failed to obtain the disk details of the target server. Cause: %s | Contact technical support. |
400 | SMS.0421 | Failed to obtain the domain ID. Cause: %s | Failed to obtain the domain ID. Cause: %s | Contact technical support. |
400 | SMS.0422 | Failed to obtain the details about the VPC with the specified ID. | Failed to obtain the details about the VPC with the specified ID. | Contact technical support. |
400 | SMS.0423 | The VPC with the specified ID is abnormal. | The VPC with the specified ID is abnormal. | Contact technical support. |
400 | SMS.0424 | The obtained list of disks on the target server has no content. | The obtained list of disks on the target server has no content. | Contact technical support. |
400 | SMS.0501 | Failed to report the task progress to SMS. | Failed to report the task progress to SMS. | Contact technical support. |
400 | SMS.0502 | Source server registration failed. Cause: %s | Source server registration failed. Cause: %s | Contact technical support. |
400 | SMS.0503 | Log upload failed. Cause: %s | Log upload failed. Cause: %s | Contact technical support. |
400 | SMS.0504 | Failed to obtain task details. Cause: %s | Failed to obtain task details. Cause: %s | Contact technical support. |
400 | SMS.0505 | Task %s not found. Check whether the task has been deleted. | Task %s not found. Check whether the task has been deleted. | If the task is not deleted, contact technical support. |
400 | SMS.0506 | Failed to obtain template details. Template ID: %s | Failed to obtain template details. Template ID: %s | Contact technical support. |
400 | SMS.0507 | Source server details deleted. Register it with SMS again. | Source server details deleted. Register it with SMS again. | Register the source server with SMS again. |
400 | SMS.0508 | Failed to obtain commands from the source server. Cause %s | Failed to obtain commands from the source server. Cause %s | Contact technical support. |
400 | SMS.0510 | Failed to update the replication status to %s. | Failed to update the replication status to %s. | Contact technical support. |
400 | SMS.0511 | Failed to obtain the private key. Cause: %s | Failed to obtain the private key. Cause: %s | Contact technical support. |
400 | SMS.0512 | Failed to update task details. | Failed to update task details. | Contact technical support. |
400 | SMS.0513 | Failed to add the subtask. | Failed to add the subtask. | Contact technical support. |
400 | SMS.0514 | Updating source server information failed. Cause: {0[0]} | Updating source server information failed. Cause: {0[0]} | Contact technical support. |
400 | SMS.0515 | Migration failed. Source disk information has changed. Delete target server configuration and restart the Agent. | Migration failed. Source disk information has changed. Delete target server configuration and restart the Agent. | Delete target server configuration and restart the Agent. |
400 | SMS.0516 | Failed to execute the synchronization task, because the I/O monitoring module failed to run. | Failed to execute the synchronization task, because the I/O monitoring module failed to run. | Contact technical support. |
400 | SMS.0519 | Not enough space. Delete target configuration, restart Agent, and expand target partition. | Not enough space. Delete target configuration, restart Agent, and expand target partition. | Delete target configuration, restart Agent, and expand target partition. |
400 | SMS.0601 | Target server creation failed. Cause: %s | Target server creation failed. Cause: %s | Contact ECS technical support. |
400 | SMS.0602 | VPC creation failed. Cause: %s | VPC creation failed. Cause: %s | Contact VPC technical support. |
400 | SMS.0603 | Security group creation failed. Cause: %s | Security group creation failed. Cause: %s | Contact VPC technical support. |
400 | SMS.0604 | Failed to add the security group rule. Cause: %s | Failed to add the security group rule. Cause: %s | Contact VPC technical support. |
400 | SMS.0605 | Subnet creation failed. Cause: %s | Subnet creation failed. Cause: %s | Contact VPC technical support. |
400 | SMS.0606 | No general-computing server flavors are available in this AZ. Select another flavor. | No general-computing server flavors are available in this AZ. Select another flavor. | Select another flavor. |
400 | SMS.0607 | cloud-region.json does not contain details about the current region. | cloud-region.json does not contain details about the current region. | Contact technical support. |
400 | SMS.0608 | Volume creation failed. Cause: %s | Volume creation failed. Cause: %s | Contact technical support. |
400 | SMS.0804 | File upload failed. | File upload failed. | Check whether the network is functional. |
400 | SMS.0805 | Failed to migrate partition %s to target server %s. | Failed to migrate partition %s to target server %s. | Handle the problem as instructed in the corresponding case. |
400 | SMS.0806 | Failed to synchronize partition %s to target server %s. | Failed to synchronize partition %s to target server %s. | Handle the problem as instructed in the corresponding case. |
400 | SMS.1101 | Failed to start target server %s. | Failed to start target server %s. | Contact technical support. |
400 | SMS.1102 | Failed to stop target server %s. | Failed to stop target server %s. | Contact technical support. |
400 | SMS.1103 | Failed to attach disk %s. Cause: %s | Failed to attach disk %s. Cause: %s | Contact technical support. |
400 | SMS.1104 | Failed to detach disk %s. Cause: %s | Failed to detach disk %s. Cause: %s | Contact technical support. |
400 | SMS.1105 | Disk creation failed. Cause: %s | Disk creation failed. Cause: %s | Contact technical support. |
400 | SMS.1106 | Failed to delete disk %s. Cause: %s | Failed to delete disk %s. Cause: %s | Contact technical support. |
400 | SMS.1107 | Failed to upload the private key and certificate to target server %s. Cause: %s | Failed to upload the private key and certificate to target server %s. Cause: %s | Contact technical support. |
400 | SMS.1108 | Failed to detach disk %s. | Failed to detach disk %s. | Contact technical support. |
400 | SMS.1109 | An exception occurred when the private key and certificate are uploaded to target server %s | An exception occurred when the private key and certificate are uploaded to target server %s. | Contact technical support. |
400 | SMS.1110 | Failed to attach disk %s. | Failed to attach disk %s. | Contact technical support. |
400 | SMS.1111 | Failed to start target server %s. Cause %s | Failed to start target server %s. Cause %s | Contact technical support. |
400 | SMS.1112 | Failed to stop target server %s. Cause: %s | Failed to stop target server %s. Cause: %s | Contact technical support. |
400 | SMS.1113 | Failed to reconfigure partition details on the target server. | Failed to reconfigure partition details on the target server. | Contact technical support. |
400 | SMS.1114 | Failed to send command to the target server. | Failed to send command to the target server. | Contact technical support. |
400 | SMS.1116 | Failed to set type for disk %s. Cause: %s | Failed to set type for disk %s. Cause: %s | Contact technical support. |
400 | SMS.1117 | Failed to generate the RSA key pair on the target server. | Failed to generate the RSA key pair on the target server. | Contact technical support. |
400 | SMS.1118 | Failed to query the content of file %s. | Failed to query the content of file %s. | Contact technical support. |
400 | SMS.1119 | Failed to restart SSHD on the target server. | Failed to restart SSHD on the target server. | Contact technical support. |
400 | SMS.1120 | Command execution on the Windows server failed. Cause: missing command or command parameter. | Command execution on the Windows server failed. Cause: missing command or command parameter. | Contact technical support. |
400 | SMS.1201 | %s not installed. | %s not installed. | Contact technical support. |
400 | SMS.1202 | Public agent image not registered in this region. Download the latest Agent. | Public agent image not registered in this region. Download the latest Agent. | Download the latest Agent. |
400 | SMS.1203 | Insufficient memory on the source server. | Insufficient memory on the source server. | Close programs on source server to release memory. |
400 | SMS.1204 | Failed to create a file on the source server. Cause: %s | Failed to create a file on the source server. Cause: %s | Contact technical support. |
400 | SMS.1205 | Failed to load WMI. Go to the official website to view the solution. | Failed to load WMI. Go to the official website to view the solution. | Handle the problem as instructed in the corresponding case. |
400 | SMS.1301 | Failed to write partition information to the configuration file. | Failed to write partition information to the configuration file. | Contact technical support. |
400 | SMS.1311 | Insufficient disks on the target server. | Insufficient disks on the target server. | Add disks to the target server. |
400 | SMS.1312 | Partition failed. Disk: %s. Cause: %s | Partition failed. Disk: %s. Cause: %s | Contact technical support. |
400 | SMS.1313 | Failed to create physical volume %s. Cause: %s | Failed to create physical volume %s. Cause: %s | Contact technical support. |
400 | SMS.1314 | Formatting failed. Partition: %s. Cause: %s | Formatting failed. Partition: %s. Cause: %s | Contact technical support. |
400 | SMS.1315 | Insufficient free space on target partition %s. | Insufficient free space on target partition %s. | Expand the partition capacity. |
400 | SMS.1401 | Failed to copy the I/O monitoring module. | Failed to copy the I/O monitoring module. | Contact technical support. |
400 | SMS.1402 | SSH client not installed. Install the openssh-clients package and check the installation with ssh -V. | SSH client not installed. Install the openssh-clients package and check the installation with ssh -V. | If the problem persists, contact technical support. |
400 | SMS.1403 | No grub file found. Find it under /boot. | No grub file found. Find it under /boot. | If there is no grub file under /boot, contact technical support. |
400 | SMS.1404 | Disk %s is abnormal. Expected status: %s | Disk %s is abnormal. Expected status: %s | Contact technical support. |
400 | SMS.1405 | Failed to obtain information about disk %s. Cause: %s | Failed to obtain information about disk %s. Cause: %s | Contact technical support. |
400 | SMS.1406 | Failed to obtain the EIP. Cause: %s | Failed to obtain the EIP. Cause: %s | Contact technical support. |
400 | SMS.1407 | Failed to obtain the target server specifications. Cause: %s | Failed to obtain the target server specifications. Cause: %s | Contact technical support. |
400 | SMS.1408 | Snapshot creation failed. Disk: %s. Cause: %s | Snapshot creation failed. Disk: %s. Cause: %s | Contact technical support. |
400 | SMS.1409 | Failed to delete snapshot %s. Cause: %s | Failed to delete snapshot %s. Cause: %s | Contact technical support. |
400 | SMS.1410 | Snapshot %s does not exist. | Snapshot %s does not exist. | Contact technical support. |
400 | SMS.1411 | Snapshot %s is in the %s state. | Snapshot %s is in the %s state. | Contact technical support. |
400 | SMS.1412 | Snapshot %s rollback failed. Cause: %s | Snapshot %s rollback failed. Cause: %s | Contact technical support. |
400 | SMS.1413 | Failed to obtain the status of snapshot %s. Cause: %s | Failed to obtain the status of snapshot %s. Cause: %s | Contact technical support. |
400 | SMS.1414 | The migration module stopped abnormally and cannot synchronize data. | The migration module stopped abnormally and cannot synchronize data. | Contact technical support. |
400 | SMS.1423 | Failed to obtain details about snapshot {0[0]}. Cause: {0[1]} | Failed to obtain details about snapshot {0[0]}. Cause: {0[1]} | Contact technical support. |
400 | SMS.1501 | OS version not supported. | OS version not supported. | Contact technical support. |
400 | SMS.1502 | Target server %s is abnormal. Expected status: %s | Target server %s is abnormal. Expected status: %s | Contact technical support. |
400 | SMS.1503 | Disk %s is not the system boot disk. | Disk %s is not the system boot disk. | Contact technical support. |
400 | SMS.1504 | The sizes of disks on the target server do not match those on the source server. | The sizes of disks on the target server do not match those on the source server. | Contact technical support. |
400 | SMS.1505 | No boot partition found. | No boot partition found. | Contact technical support. |
400 | SMS.1506 | No boot disk found. | No boot disk found. | Contact technical support. |
400 | SMS.1507 | No system partition found. | No system partition found. | Contact technical support. |
400 | SMS.1508 | Mount point, partition, or disk configured in disk.cfg not found. | Mount point, partition, or disk configured in disk.cfg not found. | Check the disk.cfg file. |
400 | SMS.1509 | Invalid disk.cfg file. | Invalid disk.cfg file. | Check the disk.cfg file. |
400 | SMS.1510 | Configure advanced option %s failed. Cause: %s. | Configure advanced option %s failed. Cause: %s | Check the settings. |
400 | SMS.1511 | Failed to check the consistency. Cause: %s | Failed to verify data consistency. Cause: %s | Contact technical support. |
400 | SMS.1701 | The installed Agent cannot migrate the server to this region. Install the latest Agent. | The installed Agent cannot migrate the server to this region. Install the latest Agent. | If the problem persists, contact technical support. |
400 | SMS.1702 | An error occurred when converting the string into the JSON format. | An error occurred when converting the string into the JSON format. | Contact technical support. |
400 | SMS.1801 | Migration or synchronization task failed. | Migration or synchronization task failed. | Contact technical support. |
400 | SMS.1802 | Migration or synchronization task paused. | Migration or synchronization task paused. | Contact technical support. |
400 | SMS.1805 | Migration or synchronization task failed because memory allocation on the target server failed. | The migration or synchronization task failed because memory allocation on the target server failed. | Contact technical support. |
400 | SMS.1807 | Failed to connect to the target server. Check whether its IP address %s is reachable and confirm that port 8900 is enabled. | Failed to connect to the target server. Check whether its IP address %s is reachable and confirm that port 8900 is enabled. | If the connection still fails, contact technical support. |
400 | SMS.1901 | Agent could not read disk information. | Agent could not read disk information. | Contact technical support. |
400 | SMS.1902 | Failed to start the I/O monitoring module. | Failed to start the I/O monitoring module. | Contact technical support. |
400 | SMS.1903 | No valid block data found. | No valid block data found. | Contact technical support. |
400 | SMS.1904 | Failed to create a snapshot for the Windows server. | Failed to create a snapshot for the Windows server. | Contact technical support. |
400 | SMS.1905 | Failed to read the disk information. | Failed to read the disk information. | Contact technical support. |
400 | SMS.1907 | Failed to send the migration command. | Failed to send the migration command. | Contact technical support. |
400 | SMS.1908 | Data transmission failed. | Data transmission failed. | Contact technical support. |
400 | SMS.1909 | Data compression failed. | Data compression failed. | Contact technical support. |
400 | SMS.1910 | Failed to obtain the I/O monitoring data. | Failed to obtain the I/O monitoring data. | Contact technical support. |
400 | SMS.1911 | Boot sector read error. | Boot sector read error. | Contact technical support. |
400 | SMS.2003 | Volume reconfiguration failed. | Volume reconfiguration failed. | Contact technical support. |
400 | SMS.2004 | Failed to back up volume sector details on the target server. | Failed to back up volume sector details on the target server. | Contact technical support. |
400 | SMS.2007 | Failed to write data to disks on the target server. | Failed to write data to disks on the target server. | Contact technical support. |
400 | SMS.2009 | Data decompression failed. | Data decompression failed. | Contact technical support. |
400 | SMS.2011 | Failed to receive data. | Failed to receive data. | Contact technical support. |
400 | SMS.2012 | Failed to read or parse the volume information from the configuration file. | Failed to read or parse the volume information from the configuration file. | Contact technical support. |
400 | SMS.2013 | Failed to open the disk. | Failed to open the disk. | Contact technical support. |
400 | SMS.2014 | Failed to hide the partition information. | Failed to hide the partition information. | Contact technical support. |
400 | SMS.2015 | Failed to restore the partition information. | Failed to restore the partition information. | Contact technical support. |
400 | SMS.2016 | Drive letter restoration failed. | Drive letter restoration failed. | Contact technical support. |
400 | SMS.2017 | Failed to traverse all volumes. | Failed to traverse all volumes. | Contact technical support. |
400 | SMS.2018 | Error in reading the volume boot sector. | Error in reading the volume boot sector. | Contact technical support. |
400 | SMS.2101 | Registry modification failed. | Registry modification failed. | Contact technical support. |
400 | SMS.2102 | Failed to modify the device information. | Failed to modify the device information. | Contact technical support. |
400 | SMS.2103 | Failed to set active partitions. | Failed to set active partitions. | Contact technical support. |
400 | SMS.2104 | Failed to modify BCD configuration. | Failed to modify BCD configuration. | Contact technical support. |
400 | SMS.2105 | Failed to modify boot configuration file. | Failed to modify boot configuration file. | Contact technical support. |
400 | SMS.2201 | Failed to clear disk information. | Failed to clear disk information. | Contact technical support. |
400 | SMS.2202 | Failed to convert the format of disk %s. | Failed to convert the format of disk %s. | Contact technical support. |
400 | SMS.2203 | Failed to create partition %s. | Failed to create partition %s. | Contact technical support. |
400 | SMS.2204 | Failed to format partition %s. | Failed to format partition %s. | Contact technical support. |
400 | SMS.2205 | Failed to update the partition information. | Failed to update the partition information. | Contact technical support. |
400 | SMS.2301 | Failed to start ntcldst. | Failed to start ntcldst. | Contact technical support. |
400 | SMS.2802 | Failed to connect to the target server. Check whether its IP address %s is reachable and port 8899 is enabled. | Failed to connect to the target server. Check whether its IP address %s is reachable and port 8899 is enabled. | If the connection still fails, contact technical support. |
400 | SMS.3101 | Failed to modify the configuration file of the target server. Cause: %s | Failed to modify the configuration file of the target server. Cause: %s | Contact technical support. |
400 | SMS.3102 | Failed to modify the initrd file on the target server. Cause: %s | Failed to modify the initrd file on the target server. Cause: %s | Contact technical support. |
400 | SMS.3103 | Failed to execute bootloader on the target server. Cause: %s | Failed to execute bootloader on the target server. Cause: %s | Contact technical support. |
400 | SMS.3104 | Failed to read /etc/fstab on the source server. Cause: %s | Failed to read /etc/fstab on the source server. Cause: %s | Contact technical support. |
400 | SMS.3202 | Failed to create volume group %s. Cause: %s | Failed to create volume group %s. Cause: %s | Contact technical support. |
400 | SMS.3203 | Failed to create logical volume %s. Cause: %s | Failed to create logical volume %s. Cause: %s | Contact technical support. |
400 | SMS.3204 | Failed to create swap partition %s. Cause: %s | Failed to create swap partition %s. Cause: %s | Contact technical support. |
400 | SMS.3205 | Failed to mount partition %s to directory %s. Cause: %s | Failed to mount partition %s to directory %s. Cause: %s | Contact technical support. |
400 | SMS.3206 | Failed to obtain the UUID of the partition on the target server. Cause: %s | Failed to obtain the UUID of the partition on the target server. Cause: %s | Contact technical support. |
400 | SMS.3207 | Failed to create file %s on the target server. Cause: %s | Failed to create file %s on the target server. Cause: %s | Contact technical support. |
400 | SMS.3208 | Failed to write file %s on the target server. Cause: %s | Failed to write file %s on the target server. Cause: %s | Contact technical support. |
400 | SMS.3209 | Failed to assign execution permission to the script on the target server. Cause: %s | Failed to assign execution permission to the script on the target server. Cause: %s | Contact technical support. |
400 | SMS.3210 | Failed to format partition {0[0]} to {0[1]}. Cause: {0[2]} | Failed to format partition {0[0]} to {0[1]}. Cause: {0[2]} | Contact technical support. |
400 | SMS.3300 | Failed to read the configuration file for Linux block-level migration. | Failed to read the configuration file for Linux block-level migration. | Download the latest Agent. |
400 | SMS.3301 | Failed to load the SSL certificate. | Failed to load the SSL certificate. | Create a migration task again. |
400 | SMS.3401 | Download of RSA public and private keys failed. HTTP Status Code: %s | Download of RSA public and private keys failed. HTTP Status Code: %s | Contact technical support. |
400 | SMS.3402 | Download of RSA public and private keys failed. | Download of RSA public and private keys failed. | Contact technical support. |
400 | SMS.3802 | Failed to establish an SSH connection with the target server. | Failed to establish an SSH connection with the target server. | Check the network. |
400 | SMS.3803 | The connection to the target server failed, because an error occurred during the public key verification on the target server. | The connection to the target server failed, because an error occurred during the public key verification on the target server. | Contact technical support. |
400 | SMS.3804 | The connection to the target server failed due to invalid connection credential. | The connection to the target server failed due to invalid connection credential. | Contact technical support. |
400 | SMS.3805 | The connection to the target server timed out. | The connection to the target server timed out. | Check the network. |
400 | SMS.3806 | The connection to the target server was rejected. | The connection to the target server was rejected. | Contact technical support. |
400 | SMS.3807 | Failed to upload the file to the target server. | Failed to upload the file to the target server. | Contact technical support. |
400 | SMS.3808 | Failed to ping target server. | Failed to ping target server. | Check the network environment. |
400 | SMS.5101 | Agent installation failed. | Agent installation failed. | Contact technical support. |
400 | SMS.5102 | Agent startup failed because the noexec permission is unavailable on /tmp in Linux. | Agent startup failed because the noexec permission is unavailable on /tmp in Linux. | Grant the noexec permission to the /tmp directory. |
400 | SMS.5103 | Agent startup failed due to insufficient space on /tmp in Linux. | Agent startup failed due to insufficient space on /tmp in Linux. | Increase the size of /tmp. |
400 | SMS.5104 | Failed to paste AK or SK. | Failed to paste AK or SK. | Restart the Agent. |
400 | SMS.5105 | Agent startup failed because the current shell character set is wrong. | Agent startup failed because the current shell character set is wrong. | Set the coding mode of the character set to UTF-8. |
400 | SMS.5106 | Internal error. Failed to create a temporary directory. | Internal error. Failed to create a temporary directory. | Run the Agent as administrator. |
400 | SMS.5107 | Failed to open the file for writing. | Failed to open the file for writing. | Contact technical support. |
400 | SMS.5108 | Failed to execute df -TH. | Failed to execute df -TH. | Check whether a mounted device is offline or does not exist. |
400 | SMS.5109 | The application cannot be started due to incorrect parallel configuration. | The application cannot be started due to incorrect parallel configuration. | Run SMSAgentDeploy.exe directly. |
400 | SMS.5110 | The Windows Agent unable to launch. | The Windows Agent unable to launch. | Unlock the file and try again. |
400 | SMS.5111 | Agent startup failed. Multiple volume groups found with the same name. | Agent startup failed. Multiple volume groups found with the same name. | Contact technical support. |
400 | SMS.5301 | Booting with GRUB failed. | Booting with GRUB failed. | Reinstall the GRUB bootloader. |
400 | SMS.5302 | Failed to install the KVM driver. | Failed to install the KVM driver. | Uninstall the Xen driver and install the KVM driver. |
400 | SMS.5401 | Disks of the Windows target server are offline. | Disks of the Windows target server are offline. | Bring the disks online manually. |
400 | SMS.5402 | Network error on the target server running Windows 2003. | Network error on the target server running Windows 2003. | Use another migration method. |
400 | SMS.5403 | Progress is slow or suspended. | Progress is slow or suspended. | Check whether the bandwidth is too low. |
400 | SMS.5404 | The target server running CentOS 6.x cannot access the Internet. | The target server running CentOS 6.x cannot access the Internet. | Contact technical support. |
400 | SMS.5601 | The disk usage changes greatly after migration. | The disk usage changes greatly after migration. | Contact technical support. |
400 | SMS.5602 | Time error occurred in the target server running Linux. | Time error occurred in the target server running Linux. | Use NTP for time synchronization. |
400 | SMS.5603 | The target server running Windows cannot access the Internet. | The target server running Windows cannot access the Internet. | Reinstall the NIC driver. |
400 | SMS.5604 | The MySQL service on the target server cannot be started. | The MySQL service on the target server cannot be started. | Stop services and synchronize data again. |
400 | SMS.5605 | After the migration is complete, the target server starts and the System Recovery Options window is displayed. | After the migration is complete, the target server starts and the System Recovery Options window is displayed. | Contact technical support. |
400 | SMS.5606 | Windows fails to start because the Xen driver is abnormal. | Windows fails to start because the Xen driver is abnormal. | Contact technical support. |
400 | SMS.6000 | Service error. | Service error. | Contact technical support. |
400 | SMS.6001 | The source server name is a required field. | The source server name is a required field. | Specify the source server name. |
400 | SMS.6002 | Source server names must consist of 4 to 20 characters. | Source server names must consist of 4 to 20 characters. | Specify a source server name containing 4 to 20 characters. |
400 | SMS.6003 | Uppercase letters, lowercase letters, and digits are allowed. | Uppercase letters, lowercase letters, and digits are allowed. | Specify a source server name with uppercase letters, lowercase characters, or digits. |
400 | SMS.6004 | Invalid subtask name. | Invalid subtask name. | Enter a valid subtask name. |
400 | SMS.6005 | The status of the sourceServer does not meet the requirements. | The source server status does not meet requirements. | Contact technical support. |
400 | SMS.6010 | The request body is not in the JSON format. | The request body is not in the JSON format. | Set the request body as required. |
400 | SMS.6011 | The JSON request body does not meet the specifications. | The JSON request body does not meet the specifications. | Set the request body as required. |
400 | SMS.6012 | Empty request body. | Empty request body. | Set the request body as required. |
400 | SMS.6013 | Incomplete request parameters. | Incomplete request parameters. | Check whether all required parameters are included. |
400 | SMS.6014 | The parameter part in the request body is too long. | The parameter part in the request body is too long. | Modify the request parameters. |
400 | SMS.6015 | The request header is missing. | The request header is missing. | Add a request header. |
400 | SMS.6016 | The header type must be application/json. | The header type must be application/json. | Ensure that the request header type is application/json. |
400 | SMS.6020 | The command name is missing. | The command name is missing. | Contact technical support. |
400 | SMS.6021 | The command from the Agent is inconsistent with that from SMS. | The command from the Agent is inconsistent with that from SMS. | Enter the command from SMS correctly. |
400 | SMS.6022 | Incorrect result format. | Incorrect result format. | Set the result in the correct format. |
400 | SMS.6023 | Incorrect result_detail format. | Incorrect result_detail format. | Set result_detail in the correct format. |
400 | SMS.6030 | Invalid source server ID. | Invalid source server ID. | Enter a correct source server ID. |
400 | SMS.6031 | The target server information is missing. | The target server information is missing. | Enter the required target server information. |
400 | SMS.6032 | The target server ID is missing. | The target server ID is missing. | Enter the target server ID. |
400 | SMS.6033 | The disk information is missing. | The disk information is missing. | Enter the disk information of the target server. |
400 | SMS.6034 | Invalid region name. | Invalid region name. | Enter a valid region name. |
400 | SMS.6035 | Domain ID is missing. | Domain ID is missing. | Enter the domain ID. |
400 | SMS.6101 | Invalid migration progress. | Invalid migration progress. | Enter an integer ranging from 0 to 100. |
400 | SMS.6102 | Parameters do not meet the JSON format requirements. | Parameters do not meet the JSON format requirements. | Check whether the JSON format is correct. |
400 | SMS.6103 | Disk ID is missing. | Disk ID is missing. | Enter a disk ID. |
400 | SMS.6104 | Physical volume name is missing. | Physical volume name is missing. | Enter a volume name. |
400 | SMS.6105 | Physical volume size is missing or invalid. | Physical volume size is missing or invalid. | Enter a valid volume size. |
400 | SMS.6301 | Database read or write error. | Database read or write error. | Contact technical support. |
400 | SMS.6302 | No migration speed limit found. | No migration speed limit found. | Reset the migration speed limit |
400 | SMS.6303 | The installed Agent is of an earlier version. Download the latest version. | The installed Agent is of an earlier version. Download the latest version. | Download the latest version. |
400 | SMS.6304 | Fail to get config information. | Fail to get configuration information. | Contact technical support. |
400 | SMS.6401 | Unsupported encoding mode. | Unsupported encoding mode. | Use a correct encoding mode. |
400 | SMS.6402 | The algorithm does not exist. | The algorithm does not exist. | Contact technical support. |
400 | SMS.6403 | Failed to split into strings of the specified size. | Failed to split into strings of the specified size. | Contact technical support. |
400 | SMS.6404 | An error occurred during integer conversion. | An error occurred during integer conversion. | Contact technical support. |
400 | SMS.6405 | Invalid time format. | Invalid time format. | Check the time format. |
400 | SMS.6407 | Current quota is not enough, please use MgC. | Insufficient quota. Please use MgC. | Use MgC for migration. |
400 | SMS.6501 | You can add up to 1,000 source servers. | You can add up to 1,000 source servers. | Delete the source servers that have been migrated. |
400 | SMS.6502 | Environment check cannot be performed on the source server in the CHECKING state. | Environment check cannot be performed on the source server in the CHECKING state. | Contact technical support. |
400 | SMS.6503 | Failed to obtain the OS version of the source server. | Failed to obtain the OS version of the source server. | Enter the OS version of the source server. |
400 | SMS.6504 | Unsupported source server OS version or firmware type. | Unsupported source server OS version or firmware type. | Review which source server OSs and firmware types are supported. |
400 | SMS.6505 | Unknown source firmware type. It must be BIOS or UEFI. | Unknown source firmware type. It must be BIOS or UEFI. | Use another migration method. |
400 | SMS.6506 | Failed to obtain the number of source server CPUs. | Failed to obtain the number of source server CPUs. | Contact technical support. |
400 | SMS.6507 | Failed to open the system directory of the source server. | Failed to open the system directory of the source server. | Contact technical support. |
400 | SMS.6508 | Incompatible disk format on the source server. Only GPT and MBR are compatible. | Incompatible disk format on the source server. Only GPT and MBR are compatible. | Use another migration method. |
400 | SMS.6509 | Incompatible file system of the source server. | Incompatible file system of the source server. | Use another migration method. |
400 | SMS.6510 | The source server OS is an OEM system. | The source server OS is an OEM system. | Activate the system after migration. |
400 | SMS.6511 | The source server lacks driver files. | The source server lacks driver files. | Contact technical support. |
400 | SMS.6512 | The system services required for the migration on the source server are not running normally. | The system services required for the migration on the source server are not running normally. | Contact technical support. |
400 | SMS.6513 | No administrator permissions on the source server. | No administrator permissions on the source server. | Check whether the current account has the administrator permissions. |
400 | SMS.6514 | Failed to obtain the memory size of the source server. | Failed to obtain the memory size of the source server. | Contact technical support. |
400 | SMS.6515 | The source server is paravirtualized. | The source server is paravirtualized. | Use another migration method. |
400 | SMS.6516 | The Linux bootloader must be GRUB. | The Linux bootloader must be GRUB. | Check whether the Linux bootloader is GRUB. |
400 | SMS.6517 | rsync not installed on the source server. | rsync not installed on the source server. | Install rsync on the source server. |
400 | SMS.6518 | The source server has a raw device. | The source server has a raw device. | Use another migration method. |
400 | SMS.6519 | Failed to obtain disk information. | Failed to obtain disk information. | Contact technical support. |
400 | SMS.6520 | The source server is not in the AVAILABLE state. | The source server is not in the AVAILABLE state. | Check the source server status. |
400 | SMS.6521 | Token-based authentication failed. | Token-based authentication failed. | Use the correct token. |
400 | SMS.6522 | The X-Auth-Token header field is missing. | The X-Auth-Token header field is missing. | Add X-Auth-Token. |
400 | SMS.6523 | Apply for the permission required to operate SMS. | Apply for the permission required to operate SMS. | Ensure that you have the sms_administrator permission. |
400 | SMS.6524 | This operation is not allowed because you are not an OBT user. | This operation is not allowed because you are not an OBT user. | Join the OBT. |
400 | SMS.6525 | Insufficient balance. | Insufficient balance. | Ensure that the account balance is no less than ¥100 CNY. |
400 | SMS.6526 | Insufficient quota to clone the target server. | Insufficient quota to clone the target server. | Increase the cloud server quota. |
400 | SMS.6527 | The resource in the task does not belong to you. | The resource in the task does not belong to you. | Check the resources that belong to you. |
400 | SMS.6528 | Complete real-name authentication to invoke the SMS APIs. | Complete real-name authentication to invoke the SMS APIs. | Complete real-name authentication first. |
400 | SMS.6529 | SMS API call failed. Your account is in arrears. | SMS API call failed. Your account is in arrears. | Ensure that the account balance is no less than ¥100 CNY. |
400 | SMS.6530 | Invalid source server IP address. | Invalid source server IP address. | Enter a correct source server IP address. |
400 | SMS.6531 | The boot partition does not exist. | The boot partition does not exist. | Check whether the boot partition of the source server exists. |
400 | SMS.6532 | The system disk must be on the first disk. | The system disk must be on the first disk. | Check whether the system disk is on the first disk. |
400 | SMS.6533 | VSS not installed on the source server. | VSS not installed on the source server. | Check whether VSS has been installed and started. |
400 | SMS.6534 | No system directory information read. | No system directory information read. | Contact technical support. |
400 | SMS.6535 | Servers booted with UEFI do not support auto-creation of target servers for migration. | Servers booted with UEFI do not support auto-creation of target servers for migration. | Create a target ECS booted with UEFI and select the ECS as the target server. |
400 | SMS.6536 | The source server runs Windows 2003. Network may be unavailable after migration. | The source runs Windows Server 2003. Network may be unavailable after migration. | Upgrade the system and perform the migration. |
400 | SMS.6537 | SMS cannot migrate system disks larger than 1 TB. | SMS cannot migrate system disks larger than 1 TB. | Decrease the size of the source system disk. |
400 | SMS.6538 | The new partition or logical volume size is less than the used space size. | The new partition or logical volume size is less than the used space size. | Ensure that the new partition or logical volume size is at least 1 GB larger than the used space size. |
400 | SMS.6540 | Partitions on target servers running Windows cannot be reduced. | Partitions on target servers running Windows cannot be reduced. | Resize the partitions on source disks and restart the Agent |
400 | SMS.6544 | Network condition for migration is poor. | Network condition for migration is poor. | Contact technical support. |
400 | SMS.6560 | Failed to obtain the project-level token. | Failed to obtain the project-level token. | Contact technical support. |
400 | SMS.6561 | The target server is not booted with UEFI. Create a target server using the image whose boot mode is UEFI. | The target server is not booted with UEFI. Create a target server using the image whose boot mode is UEFI. | Create a target server using the image whose boot mode is UEFI. |
400 | SMS.6601 | Invalid OS type. | Invalid OS type. | Set os_type by referring to SMS API Reference. |
400 | SMS.6602 | Invalid target server EIP. | Invalid target server EIP. | Enter an IP address in the correct format. |
400 | SMS.6603 | The connection to SMS was lost. | The connection to SMS was lost. | Re-establish the connection between the source server and SMS. For details, see "Migration Network" in SMS FAQs. |
400 | SMS.6604 | Failed to obtain ACL or firewall details for the target server. | Failed to obtain ACL or firewall details for the target server. | Contact technical support. |
400 | SMS.6605 | ACL or security group configuration error. | ACL or security group configuration error. | Modify the ACL or security group configuration. |
400 | SMS.6610 | The OS in the task conflicts with the source server OS. | The OS in the task conflicts with the source server OS. | Check whether the OS in the task is consistent with the source server OS. |
400 | SMS.6611 | Insufficient partition space than required. | Insufficient partition space than required. | Increase the partition space. |
400 | SMS.6612 | Invalid partition size. The partition size must be an integer multiple of MB. | Invalid partition size. The partition size must be an integer multiple of MB. | Enter a valid partition size. |
400 | SMS.6613 | 33 MB of space must be reserved for GPT disks. | 33 MB of space must be reserved for GPT disks. | Reserve 33 MB of space for GPT disks. |
400 | SMS.6614 | The target disk space must be greater than the total space of all partitions. | The target disk space must be greater than the total space of all partitions. | Increase the target disk space. |
400 | SMS.6615 | The target server has been added to a migration task. | The target server has been added to a migration task. | Change another server. |
400 | SMS.6616 | The current OS does not support block-level migration. | The current OS does not support block-level migration. | Use another migration method. |
400 | SMS.6617 | The current kernel does not support block-level migration. | The current kernel does not support block-level migration. | Use another migration method. |
400 | SMS.6618 | Failed to obtain kernel details. | Failed to obtain kernel details. | Contact technical support. |
400 | SMS.7101 | Template does not exist. | Template does not exist. | Check whether the template exists. |
400 | SMS.7111 | All tasks associated with this template must be deleted first. | All tasks associated with this template must be deleted first. | Delete the associated tasks first. |
400 | SMS.7112 | Duplicate template name. | Duplicate template name. | Change the template name. |
400 | SMS.7301 | The specified migration project does not exist. | The specified migration project does not exist. | Check whether the migration project exists. |
400 | SMS.7303 | Invalid migration project parameters. | Invalid migration project parameters. | Check the project parameters. |
400 | SMS.7304 | The default migration project does not exist. | The default migration project does not exist. | Create a default migration project first. |
400 | SMS.7311 | All source servers associated with the migration project must be deleted first. | All source servers associated with the migration project must be deleted first. | Delete all associated source servers first. |
400 | SMS.7312 | Duplicate migration project name. | Duplicate migration project name. | Change the migration project name. |
400 | SMS.7313 | The default migration project already exists. | The default migration project already exists. | Contact technical support. |
400 | SMS.7321 | The region name in the template is inconsistent with that in the migration project. | The region name in the template is inconsistent with that in the migration project. | Contact technical support. |
400 | SMS.7501 | No application ID generated. | No application ID generated. | Contact technical support. |
400 | SMS.7602 | The specified source server does not exist. | The specified source server does not exist. | Check whether the source server exists. |
400 | SMS.7604 | Failed to generate the source server ID. | Failed to generate the source server ID. | Contact technical support. |
400 | SMS.7605 | There is a migration task on the source server. | There is a migration task on the source server. | Delete the task and create a new one. |
400 | SMS.7606 | No migration task running on the source server. | No migration task running on the source server. | Contact technical support. |
400 | SMS.7703 | Task does not exist. | Task does not exist. | Check whether the task exists. |
400 | SMS.7705 | An error occurred when processing JSON files during task creation. | An error occurred when processing JSON files during task creation. | Contact technical support. |
400 | SMS.7706 | Task update failed. | Task update failed. | Contact technical support. |
400 | SMS.7711 | Invalid task name. | Invalid task name. | Enter a valid task name. |
400 | SMS.7712 | Invalid task type. | Invalid task type. | Enter a valid task type. |
400 | SMS.7713 | Only tasks in the Ready for next, Paused, or Error state can be started. | Only tasks in the Ready for next, Paused, or Error state can be started. | Change the task status. |
400 | SMS.7714 | Only running tasks can be paused. | Only running tasks can be paused. | Change the task status. |
400 | SMS.7715 | Only tasks in the Finished state or in the Continuous synchronization stage can be synchronized. | Only tasks in the Finished state or in the Continuous synchronization stage can be synchronized. | Change the task status. |
400 | SMS.7716 | Logs can be collected only after the current log collection is completed. | Logs can be collected only after the current log collection is completed. | Wait until the current log collection is complete. |
400 | SMS.7717 | Logs can be collected after the migration task is started. | Logs can be collected after the migration task is started. | Start the task first. |
400 | SMS.7718 | Only tasks in the Synchronization failed state can be rolled back. | Only tasks in the Synchronization failed state can be rolled back. | Change the task status. |
400 | SMS.7719 | Tasks in current state cannot be deleted. | Tasks in current state cannot be deleted. | Change the task status. |
400 | SMS.7721 | Only target servers in tasks in the Continuous synchronization state can be cloned or started. | Only target servers in tasks in the Continuous synchronization state can be cloned or started. | Change the task status. |
400 | SMS.7722 | Only tasks where the target servers have successfully started can be restarted. | Only tasks where the target servers have successfully started can be restarted. | Check whether the target server for the task has been started successfully. |
400 | SMS.7723 | Failed to delete the task. Ensure that the Agent is connected. | Failed to delete the task. Ensure that the Agent is connected. | Ensure that the Agent is connected. |
400 | SMS.7724 | No project ID found. | No project ID found. | Contact technical support. |
400 | SMS.7725 | No region information found. | No region information found. | Contact technical support. |
400 | SMS.7726 | Failed to update the migration status or stage of the source server. Field copystate or migrationcycle is missing in the request body. | Failed to update the migration status or stage of the source server. The copystate or migrationcycle field is missing in the request body. | Add the copystate or migrationcycle field to the request body. |
400 | SMS.7727 | Failed to update the migration status or stage of the source server. Field copystate or migrationcycle in the request body is empty. | Failed to update the migration status or stage of the source server. The copystate or migrationcycle field in the request body is empty. | Specify a value for copystate or migrationcycle in the request body. |
400 | SMS.7728 | Change server replication state or migration cycle failed. Values of copystate and migrationcycle do not match. | Failed to update the migration status or stage of the source server. Fields copystate and migrationcycle do not match. | Specify a value for copystate or migrationcycle in the request body according to the following rules:
|
400 | SMS.8101 | Failed to stop the target server. | Failed to stop the target server. | Contact technical support. |
400 | SMS.8102 | The target server is missing. | The target server is missing. | Set the parameter for the target server. |
400 | SMS.8103 | The target server does not exist. | The target server does not exist. | Check whether the server has been deleted. |
400 | SMS.8104 | Failed to obtain details about the target server. | Failed to obtain details about the target server. | Contact technical support. |
400 | SMS.8105 | Failed to obtain the details about disks on the target server. | Failed to obtain the details about disks on the target server. | Contact technical support. |
400 | SMS.8106 | Invalid information about disks on the target server. | Invalid information about disks on the target server. | Check whether the target disk information is correct. |
400 | SMS.8107 | No agent image found on the target server. | No agent image found on the target server. | Check whether the image has been deleted. |
400 | SMS.8108 | Disk attachment failed. | Disk attachment failed. | Contact technical support. |
400 | SMS.8109 | No source server found. | No source server found. | Check whether the server record has been deleted. |
400 | SMS.8110 | Disk detachment failed. | Disk detachment failed. | Contact technical support. |
400 | SMS.8111 | No disk information found. | No disk information found. | Check whether the target disk information is correct. |
400 | SMS.8112 | No snapshot information found. | No snapshot information found. | Check whether the snapshot exists. |
400 | SMS.8113 | The snapshot does not exist. | The snapshot does not exist. | Check whether the snapshot has been deleted. |
400 | SMS.8114 | Failed to unlock the target server. | Failed to unlock the target server. | Check whether you have the permission to perform this operation. |
400 | SMS.9001 | Invalid parameters. | Invalid parameters. | Check whether the parameters are correctly specified. |
400 | SMS.9002 | User tags are not supported. | User tags are not supported. | User tags are not supported temporarily. |
400 | SMS.9003 | Insufficient permissions. | Insufficient permissions. | Obtain corresponding fine-grained permissions. |
400 | SMS.9004 | The current account does not have the permission to execute policy {0}. | Insufficient permissions to perform {0}. | Obtain corresponding fine-grained permissions. |
400 | SMS.9005 | Failed to bind the enterprise project. | Failed to bind the enterprise project. | Contact technical support. |
400 | SMS.9905 | Password query is not allowed on tasks in the current state. | Password query is not supported for tasks in the current state. | Query passwords only when the task is in a replicating or syncing state. |
403 | SMS.6542 | Your account has been frozen! | Your account has been frozen. | Contact technical support. |