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Disclaimer

Язык статьи: Английский
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  • Source server data collection

    After the Agent is installed and configured on a source server, it automatically reports the source server information to SMS for verification. For details about the collected source server information, see What Information Does SMS Collect About Source Servers?. The collected information is used only for migration feasibility check. To use SMS, you need to allow SMS to collect source server information.

  • License invalidity

    After OSs, applications, and files on source servers are migrated to target servers, the SIDs and MAC addresses of the servers will change. This means that some OS or application licenses may become invalid. SMS is not responsible for this type of issues. You can use the license server on the cloud platform to obtain new licenses and update or obtain application licenses at your own expense.

  • Do not perform operations on the OS or disks of target servers before the migration is complete. This includes, but is not limited to, changing or reinstalling the OS. SMS is not responsible for any fees or data damage resulting from such actions.
  • Target server disk formatting

    During the migration, disks on the target server are formatted and re-partitioned based on the source disk settings. Any existing data on the target server will be lost. Before the migration, make sure you have backed up any data on the target server that you need to save and ensure that the disks can be formatted. SMS is not responsible for any data losses incurred.

  • Source disk data security

    SMS does not monitor data in source disks during the migration. You need to ensure the security of your source disk data yourself. If the target servers or servers in the same VPC as the target servers are infected by any Trojans or viruses migrated from the source servers, SMS is not responsible for such problems.

  • If your target servers on the cloud platform cannot be started after the migration, we can provide technical support to help you solve problems. We do not promise that the problems can be resolved.

    There are many possible reasons that a target server may be unable to start, for example:

    • The source server cannot be restarted.
    • The source server has a non-standard OS configuration.
    • The source server has software or drivers that are incompatible with the cloud platform.
  • SMS modifies the system configurations of target servers to make them compatible with the cloud platform. For details, see What Are the Differences Between Target and Source Servers After the Migration?. SMS can ensure data consistency before and after the migration but cannot ensure that your services run properly after the migration. You need to modify related service configurations thereafter.
  • You are advised not to add data to target servers before the service cutover or to source servers after the service cutover. If new data is generated on both your source and target servers after the service cutover, SMS cannot combine data on the source and target servers. If you want to combine the new data on the source and target servers, you must design a solution by yourself.
  • GPU server driver problems

    If driver problems, such as lacking drivers for computing or graphics acceleration, occur on target GPU servers after the migration is complete, you need to install related drivers.